Smart Bike vs Smart Dock




It’s been an exciting summer! “In less than two months, Relay logged 2,193 trips covering a total of 4,386 miles. That’s an average of about 40 trips per day, according to data from the bikes’ GPS units.(1)”

Relay Bike Share is powered by Social Bicycles. Social Bicycles makes bikes specially designed for bike share with an app that allows pass holders to locate and reserve Relay Bikes.

Social Bikes put Relay Bike Share on the map with their “smart bike” technology, literally and figuratively. Relay Bikes are considered smart-bikes. There are currently two different types of bike share program models. The first model utilizes “smart dock” technology and the second model utilizes “smart bike” technology.

Smart Docks vs. Smart Bikes

Smart- Dock technology allows users to access a bike from the smart dock with a membership card, key fob, or pin code once the member purchases a pass at the station.

With the smart – dock technology you lock the bike to a docking station and the docking station communicates with the server.  The smart docks are physically wired and connected to the payment kiosk. The payment kiosk registers when a pass holder returns the bike. When the pass holder is finished riding, they must return the bike to a smart dock.

The second model utilizes, “smart bike” technology. With the smart bikes technology each individual bike communicates with the server. Which gives the pass holder flexibility and options. Smart bike technology gives you, bike share wings because you don’t have to worry about planning your trip around available bike share hubs. Each smart- bike comes with a lock and it communicates directly with the server. It does not require a physical connection to a smart dock.


Advantages of Smart- Bike Technology

Relay KeypadThe smart bike system takes the technology out of the smart docks and puts it directly on the bikes and in the palm of your hand. Smart bikes provide the convenience of locking anywhere, a Relay Bike Share hub location (dock) or any public bike rack in the system area. If you lock to a public bike rack or a secure pole you will be charged a $2 out of hub fee. The Social Bicycles app allows you to find and reserve bikes from the web, mobile app or directly from the bike itself.

Another advantage of having smart bikes is safety. The payment transaction happens through the app so, you only need your credit card for the initial setup.

The Social Bicycles app gives pass holders maximum flexibility and Relay Bike Share offers a practical and affordable way to explore Atlanta.



Labor Day Weekend Fun!

Thank you, Atlanta (3)


All the working folks! It’s your day!

Labor Day is a public holiday or day of festivities held in honor of working people.

Are you looking for something to do this weekend? If you are still making plans. We’ve got you covered! Atlanta will be busy with many events. Over 500,000 people are expected to be within the city limits between Thursday and Monday.

So you not caught off guard here are a few major events that are taking place this Labor Day weekend:

Dragon Con September 2nd – 5th

Superheroes and Hobbits will roam the downtown streets of Atlanta as participants navigate from the hotel to the convention halls. There will also be a parade taking over the downtown streets and party at the Georgia Aquarium. Dress in costume and join your favorite fandom to have a blast at this year’s DragonCon.

AC/DC: Rock or Bust World Tour September 1st

AC/DC have played to over 4 million fans on the ‘Rock or Bust World Tour’ and boasts the current line-up of Angus Young, Cliff Williams, Stevie Young, Chris Slade and Axl Rose.

Atlanta Pride Weekend 2016August. 31st -September 5th

Celebrations rock the streets of Atlanta at various downtown locations on Labor Day weekend. Attend a workshop, explore the marketplace or shake your groove thing at one of the parties hosted by top Atlanta clubs and bars.

If you are off work and find yourself downtown this weekend pull up the Social Bicycles app to see the closet Relay Bike Share hub or bike. Each bike has its own locking system, so you can park and ride to another bike share station or a public bike rack. The SoBi smartphone app utilizes a GPS tracking system that are installed on all the bikes, so you can use your smartphone to see real time availability.

Whatever you decide to do with your weekend we hope your summer ends with good times and lot’s of enjoyment with friends and family.







Atlanta Bike Share Champions


To build a strong base of bike share users in Atlanta’s westside neighborhoods, the City of Atlanta and several community organizations have received grant funding to launch “Atlanta Bike Share Champions.”  Through this new program, 10 people will be hired to manage community outreach and education about biking and bike share in Atlanta’s westside neighborhoods (where Relay’s bike-share stations are slated to debut over the next year).

The “Bike Share Champions” program is a partnership of the City of Atlanta, Atlanta Bicycle Coalition, WeCycle, Urban Perform, Red, Bike & Green Atlanta, and Relay Bike Share.  

This project will primarily serve community members from neighborhoods on the westside of Atlanta, including the Atlanta University Center (Clark Atlanta, Morehouse, and Spelman), the West End, Vine City and English Avenue.

A recurring community goal from the many studies and conversations of and with westside communities is workforce development and access for residents to job opportunities and career training. The Champions program will provide westside residents the opportunity for paid training and work, create a pipeline to employment, and help spread awareness that bike share is a useful transportation and health tool for residents of westside neighborhoods.

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Bike to Happiness






Many people are searching for ways to live a happier and healthier life. We get stretched thin with never-ending responsibilities, deadlines, and trying to prove our worth. People all over the country are overwhelmed, stressed and tired (1).  We know stress is a part of life. Some stress is even considered good. But, excessive stress can cause a burnout and interfere with your productivity, performance, and health. 

In between all the deadlines, clients, and never-ending responsibilities, It is important to make time for yourself. Believe it or not, a simple bike ride can help. Relay Bike Share is a great way to break away from the daily grind and relax. Some bike advocates may call bike riding, burnout prevention.

Imagine having a positive mindset, more energy, and less stress. Imagine all the benefits of coffee without the calories. Yes, this is possible with Relay Bike Share.

Many people are familiar with the physical benefits of cycling, but the mental health benefits are often overlooked. Cycling helps you maintain a positive mental attitude. There is a great quote. “You can’t be sad while riding a bike,” and I encourage you to put this statement to the test. A Relay Bike Share is the perfect way to relax your mind and explore the city.

The connection between exercise and enhanced psychological wellness has been studied for many years. It is clear that regular exercise especially outdoors should be included in any effort to combat depression, anxiety, and stress. Happiness and how you feel about your life and the world around you is just as important as being in physical shape.  Stress is a part of modern life, but it is never too late to start making lifestyle changes so you can be happier on a daily basis. Good thing Relay is a part of modern life too!




August Message From the General Manager




Thank you, Atlanta (1)


It’s now been almost two months since we launched Relay downtown. A question I often get is, “how’s it going?” My answer…it’s going ok. In the bike share industry, especially here in the U.S., having a daily bike utilization rate of 4 rides is pretty good. That means that all the bikes in the fleet get ridden about four times each day.

In July, we had a .40 daily utilization rate, which meant we had about 40 rides per day. I’m excited to see what growth we’ll have over this next month of August; students will be going back to school and the weather will hopefully be dropping below the 90’s sometime soon.

I’m confident those two factors will boost our ridership. Another major factor that will help increase ridership is the growth of our stations. The plan is still to have at least 50 bike stations set up before the end of the year.

Cyclehop’s order for 500 bikes has been submitted to the manufacturer, so we should be putting more bikes on the ground in November or December. In the meantime, Cyclehop will be ordering equipment to set up ten additional stations around early November. These ten stations will be used to expand our system from downtown up North into Midtown, and into the Westside of Atlanta as well. Keep an eye out for more details of exact station locations as well as title sponsorship updates that should be coming very soon!