How to Rent a Relay Bike Share Using a MARTA Breeze Card
– Rent without having to use the SoBi app
– Rent the bike quicker by using MARTA Breeze card vs punching account number into the bike keypad
How to set-up your Breeze card for Relay:
- While in rental mode, press the button with three dots under “Menu” on the screen. (IMAGE 1)
- An Option screen will appear, with a selection to link an RFID card, such as a Marta Breeze card. Press the button with three dots under “Link card” on the screen. (IMAGE 2).
- An Instruction screen appears for linking a card to your SoBi account. Press the button with three dots under “Start” on the screen. (IMAGE 3)
- The screen information will instruct you to tap your card. Place your card onto the keypad until you hear a beep. (IMAGE 4)
- The screen will let you know that your card is being added. (IMAGE 5)
- The screen informs you when the process is done, and your card is added.
- From now on, to rent a Relay bike, wake-up the bike by pressing any key … and tap your card on the keypad. Enter your PIN, remove the Ubar lock, and you’re ready to ride!
While in rental mode, press the button with three dots under “Menu” on the screen.
(IMAGE 2): An Option screen will appear, with a selection to link an RFID card, such as a Marta Breeze card. Press the button with three dots under “Link card” on the screen.
(IMAGE 3): An Instruction screen appears for linking a card to your SoBi account. Press the button with three dots under “Start” on the screen.
The screen information will instruct you to tap your card. Place your card onto the keypad until you hear a beep.
(IMAGE 5): The screen will let you know that your card is being added.
(IMAGE 6): The screen informs you when the process is done, and your card is added.
How to Rent a Relay Bike Share Using your Phone Number
– Rent without having to use the app or smartphone
– Phone number is easier to remember vs SoBi Account number
How to Set Up Your Phone Number
- Press any button on the keypad to wake the bike up
- At the “Enter your acc#” screen, press the button with two dots (middle button under the screen) to rent using your phone number. (IMAGE 1)
- You will next see the “Enter your phone #” screen. Using the keypad, enter your ten-digit phone number, then press the button with three dots under the word, “Next”. Or press the green “✓” button. (IMAGE 2)
- After a few moments, the “Enter PIN code” screen will appear. (IMAGE 3)
- Enter your four-digit PIN.
- Remove the U-bar when prompted on the screen – you are ready to ride. Off you go!
(IMAGE 1) At the “Enter your acc#” screen, press the button with two dots (middle button under the screen) to rent using your phone number.
(IMAGE 2) You will next see the “Enter your phone #” screen. Using the keypad, enter your ten-digit phone number, then press the button with three dots under the word, “Next”. Or press the green “✓” button.
(IMAGE 3) After a few moments, the “Enter PIN code” screen will appear.
Relay Bike Share takes equity seriously and looks for ways to have bike share serve the entire city. To help achieve equity, Relay Bike Share has Steven Cousins as the Bike Share Inclusion Program Manager, a position established in collaboration with the City of Atlanta and the Atlanta Bicycle Coalition to create equity and reduce barriers to access for this alternate mode of transportation.
Question: Define equity and inclusion. How does it relate to bike share?
Cousins: “Equity with mobility sharing means addressing those who are most in need and can benefit the most, particularly with help on first/last mile access to transit. Relay helps in this regard, by having hubs and virtual hubs at 14 of the 16 Marta Rail Stations within our service area. And we believe that those who bike the least need the most concessions on transportation and the easiest pathway to benefit from bicycling. Bike accessibility and availability in all communities are critical to having inclusive bike share.”
Question: How is Relay accessible and available?
Cousins: “When Relay expanded the system to 500 bikes, hubs in minority neighborhoods were among the very first installed. Relay has bikes in communities of concern, and where cycling is under-represented. Plus, we track and ensure availability of bicycles in areas with an equity focus. Our operations team makes sure that the hubs in these communities are always stocked with bikes on-the-ready.”
What else is important for bike share equity?
Cousins: “Payments can be a barrier to access. An immediate effort being undertaken is establishing a cash payment approach for renting bikes, to benefit those unbanked or without credit. We are underway with accepting payments from prepaid cash debit cards, and close to enabling cash transaction management through the SoBi app for our system. This makes it possible to rent without involving credit.” “Affordability is also key to having an inclusive bike share system, with pricing that is within reach for everyone. Relay does not have a one-size-fits-all pricing structure. There are multiple membership options with reasonable per rental pricing. A daily rider on our annual membership plan can experience a quarter a ride. And Relay has a very economical $5 per month plan for those on SNAP assistance.”
Question: Anything else on equity & inclusion?
Cousins: “An inclusive bike share system has to feel welcoming to its users. Relay participates with partners in regular outreach activities inviting people from under-represented communities to experience bike riding. There are efforts to make people in communities of concern feel comfortable to use the bicycles. I have reached-out to non-profits and other organizations with clients from under-represented groups to make them aware of bike share. The intent is to raise awareness of bike share for families, low-income people, those in communities of color and other stakeholders who can benefit from bike use. We have the goal of making bike share a reality to all, especially those economically or transportation challenged.”
Share your Relay Bike Share story! We caught up with Courtney Lathouwers, a dedicated member and discussed Relay Bike Share in Atlanta. Courtney has ridden Relay dozens of times and accumulated -hundreds of miles on a Relay bicycle. Check out her interview below!
– What part of Atlanta do you live?
I live in midtown, Atlanta.
– Why do you ride Relay Bike Share? And how often?
I use Relay for exercise 5 days per week; and also for leisure/transportation 2 days per week.
– How has Relay Bike Share helped or benefitted you?
It has improved my health and increased the frequency with which I travel to other neighborhoods (VA Highlands, Inman Park, Old 4th Ward, Ponce, Krog Street, West Midtown, Downtown)
Has anything interesting happened while riding Relay?
– Nothing out of the ordinary. But Relay is very convenient for my needs and lifestyle. There is convenience in being able to pick up and drop off a bike anywhere without needing to use a phone to get a bike. Plus the fee structure is incomparable and invaluable.
Check-out one of the 5-Stripe Relay bicycles that are now all over the city. Atlanta United has teamed up with Relay Bike Share to bring red, black, and gold to the streets of Atlanta with special Atlanta United bikes. The fees generated by the 17 bikes, up to $2,000 will be matched by the Atlanta United Foundation and donated to the Metro YMCA Soccer Program.
When you ride one of the 5- Stripe Relay Bikes you can be entered into the Atlanta United Giveaway by filling out the form below. Winners are selected via a random drawing and will be issued a prize from Atlanta United. All potential prize winners must meet all eligibility requirements and comply with these Official Rules to qualify for a prize. Official Rules found HERE: http://relaybikeshare.com/cyclehop-relay-rideonegiveone-official-rules/
To be eligible to win the giveaway please fill out the form by clicking the image below.
Ride to the next game get details here >>>> http://relaybikeshare.com/ride-the-stripes-atlanta-united-fc-relay-bike-share/. Stay tuned because there’s MORE TO COME from our 5- Stripe partnership.