Category Archives: CycleNews

Relay Bike Share Price Updates

 

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Dear Relay Member,

A topic we heard over and over again was to lower the price. Well Atlanta, we listened and it is with great pleasure that I present to you the pricing updates that will give you additional plan options and flexibility.

Monthly Recurring Pass: $10.00 per month – with annual commitment, includes 90 minutes of riding time per day. (Reduced from $20 per month. Save an extra $60/ year)

Month to Month Pass: $15.00 per month – no annual commitment, includes 90 minutes of riding time per day. (You get 30 extra minutes per day on this plan)

Pay As You Go: $3.50 for 30 minutes, and $0.15 per minute after (reduced from $8 minimum fee)

Prepaid Pass: $24 for 24 hour access, includes 5 hours of riding time, expires after 24 hours

Student Pass: $7.50/month (includes 90 minutes of riding time per day)

SNAP Pass: $5.00/month (includes 90 minutes of riding time per day for low- income community members)

Want to upgrade to a new membership?

 

  • Turn the auto renew feature off on your monthly membership. Here’s how:
  • Select “Account” then “Memberships”
  • Select the green edit button next to “Auto Renewal”
  • Toggle option to “Off”
  • Once your membership expires, change your plan to an updated membership.
  • Sign back into your account
  • Select “memberships”
  • Select “Unsubscribe” then “Resubscribe”
  • Follow the prompts

 

All bike share station signs and our website will reflect the new pricing. Should you have any additional questions with the changes, please reach out to us over email at info@relaybikeshare.com or give us a call at 678.710.9900.

Sincerely,

Your local Relay Team

 

How to change your membership plan.

Relay Bike Share 500 Expansion Event

 

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On Wednesday, April 19, we will celebrate the expansion of our bike share program. We are growing from 100 to 500 “Big Blue Bikes” This event will include music, giveaways, a ride, and food trucks.

Relay Bike Share 500 Expansion Event

Wednesday April 19, 2017
10AM
Piedmont Park
400 Park Dr. NE Atlanta, GA 30309
>>>>Click Here for the Facebook event<<<<

We will go on a police escorted ride. We will have 100 Relay Bike Share bikes on site for the ride. To RSVP Contact Crystal Griggs- Epps at
cgriggs-epps@AtlantaGa.gov.

Bring a friend and tell a friend, to tell a friend! We’re going to have a celebration!!!!

Thanks for being apart of what makes Atlanta great!

April Message From the GM

 

April continues to be an exciting month for Relay. The system is expanding to over 60 stations and 500 bikes on April 19th. The new bikes arrived earlier this month and the Cyclehop team has been inspecting and prepping the bikes for the launch. Check out behind the scenes photos here >> http://relaybikeshare.com/relay-bike-share-500-bikes/

Beginning this week, the new bikes and stations will roll out in waves. Keep an eye on our social media accounts for new stations installations and new bike deployment. Also make sure to check out our new pricing structure explained in this post here. >>> http://relaybikeshare.com/relay-bike-share-price-updates/

Cyclehop is excited to partner with the City of Atlanta and Georgia’s Own Credit Union for the Relay expansion event at Piedmont Park on the 19th. It’ll be a great opportunity to highlight Relay in the city, go on another bike ride, and our founding riders to come together to celebrate the expansion of the bike share! Without you, we wouldn’t be where we are Atlanta!

The Relay Team appreciates your support!

Check out behind the scenes action and find out where the new hubs are going in our 500 Fresh New Relay Bikes Arrive in Atlanta post

500 Fresh New Relay Bikes Arrive in Atlanta

 

Details on the Relay Bike Share 500 Expansion Event

Relay Bike Share 500 Expansion Event

 

Check out our new and improved price updates 

Relay Bike Share Price Changes

 

 

500 Fresh New Relay Bikes Arrive in Atlanta

 

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The Relay team is all smiles. The brand new “Big Blue” 8 speed bikes have arrived and we are thrilled! Over the next few weeks the team will be working their way through the night to make sure every bike is inspected and ready to roll for the Relay Bike Share Expansion Event on April 19th.

The Relay Bike Share Expansion Event

Wednesday April 19, 2017
10AM
Piedmont Park
400 Park Dr. NE Atlanta, GA 30309

After the event we will go on a short police escorted bike ride. Please RSVP for a Relay Bike Share Bike ride by contacting Crystal Griggs- Epps at cgriggs-epps@AtlantaGa.gov.

Details here: http://relaybikeshare.com/relay-bike-share-500-expansion-event/

Every milestone deserves a celebration because bike share is becoming an important part of Atlanta’s commuting options. Bike share is helping to make Atlanta a fun and healthy place to live, work and visit.

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The 500 new bikes dressed in shipping protective gear. The next milestone will be the arrival of the physical hubs.

New Relay Bike Share Stations

Midtown Hubs:

Arts Center MARTA
Georgia’s Own (14th & Juniper)
Piedmont Park West
Outwrite Station
Piedmont Park East
Piedmont Park South
11th & Peachtree
Midtown MARTA North
Tech Square
Argonne & 5th
Greenwood Ave BeltLine
Fourth Ward Park
North Ave MARTA
Bobby Dodd Stadium

Downtown Hubs:
Civic Center MARTA
Peachtree Center MARTA
Little Five Points
Piedmont & Auburn
Jackson St. Bridge


West Atlanta Hubs:

Atlantic Station
14th & Howell Mill
Tech Parkway
Home Park
State & 11th
W. Campus Housing
Piedmont Park West
Central Park
Coca-Cola Campus
Georgia Tech Transit Hub
Clough Commons
Georgia Tech CRC
Gordon-White Park
Westside MARTA
Woodruff Library (AUC)
Historic Westside Village
Spelman College
Castleberry Hill

East Atlanta Hubs:
Virginia-Highland
Atkins Park
Poncey-Highland
Little Five Points
King of Pops
Inman Village
Inman Park
Inman Park MARTA
Highland Ave – Freedom Park Trail
Irwin & Eastside BeltLine
Studioplex
Edgewood Ave & Eastside BeltLine
Randolph & Edgewood
Jackson & Chamberlain
King Memorial MARTA
Cherokee & Woodward
Park & Memorial
Grant Park

Want to CELEBRATE???
Relay Bike Share 500 Expansion Party April 19th CLICK HERE FOR DETAILS

Relay Bike Share Price Updates

 

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Dear Relay Member,

We at Relay are super excited to roll-out the 500 bikes. The past ten months during our “demo” phase has flown by. Since we launched last June, we have had numerous opportunities to talk with people throughout the city of what they liked about the “Big Blue Bikes” and what we could do to improve. A topic we heard over and over again was to lower the price. Well Atlanta, we listened and it is with great pleasure that I present to you the pricing updates for our 2017 expansion:

Local Passes:
Monthly Recurring Pass: $10.00 per month – with annual commitment, includes 90 minutes of riding time per day. (reduced from $20 per month)
Month to Month Pass: $15.00 per month – no annual commitment, includes 90 minutes of riding time per day.

Visitor Passes:
Pay As You Go: $3.50 for 30 minutes, and $0.15 per minute after (reduced from $8 minimum fee)
Prepaid Pass: $24 for 24 hour access, includes 5 hours of riding time, expires after 24 hours

Other Offers:
Student Pass: $7.50/month (includes 90 minutes of riding time per day)
SNAP Pass: $5.00/month (includes 90 minutes of riding time per day for low- income community members)

The change in the fare structure will not negatively impact anyone with existing monthly passes. If you really like the current pass you have, you can keep your plan. However, for all new passes only the updated plans will be available.

In order to capture the benefits of the new Local Passes, please go to https://app.socialbicycles.com/ , cancel your current subscription and sign up for the new plan. (Details below)

The updated pricing plans will go into effect on April 10th. All bike share station signs and our website will reflect the new pricing. Should you have any additional questions with the changes, please reach out to us over email at info@relaybikeshare.com or give us a call at 678.710.9900.

Sincerely,

Your local Relay Team

 

How to change your membership plan.

Relay Bike Share Events

 

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Relay had a great 2016. With our expansion from 12 to 22 hubs, we have bikes rolling all over Midtown and downtown Atlanta. We know bike share is a new concept so we are giving you a chance to try Relay Bike Share for free.

We joined bike forces with Atlanta Bike Coalition for Bike Share 101 Class and Urban Confidence Rides. Listed below are our upcoming events.

Bike Share 101

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You will learn the basics of bike share, bike safety, and tips for planning an urban route. We will then go on a short group ride around the city. This is a great class if you want to see other Relay Bike Share stations and experience all types of riding situations. All event participants will receive a Relay Bike Share knit beanie and our other SWAG items.

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Keep your ears warm with a Relay Bike Share knit beanie.

We will show you:

  • How to use Relay Bike Share
  • How to use the SoBi App to find bikes
  • Rules of the road
  • Riding in traffic safely
  • Planning an urban route
  • Winter riding tips

UPCOMING DATES

Thursday, February 09, 2017 at 05:30 PM
Midtown MARTA

Saturday, February 11, 2017 at 01:00 PM
Midtown MARTA

Register Here: http://www.atlantabike.org/bikeshareclasses

 

Urban Confidence Ride

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This is your chance to meet the Atlanta Bike Share Champions. We will have the Relay Bike Share tent set up with opportunities to to learn more about our Spring 2017 expansion and West End virtual hubs. We will also go over bike safety and bike awareness. Light refreshments and a chance to win a $25 gift card. All event participants will receive a Relay Bike Share knit beanie and our other SWAG items.

The participants leave from West End Park to embark on a journey around the West End of Atlanta. The goal of this ride is awareness and bike safety. We take it slow, practice safe riding skills, and stay together.

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The Atlanta Bike Champions enjoying a bike ride through Atlanta.

UPCOMING DATES

Saturday, January 14, 2017 at 2:00 PM
West End Park / WeCycle
1111 Oak St SW, Atlanta, Georgia 30310

Facebook Event Link: https://www.facebook.com/events/446160132438095/

Atlanta Bike Champion Update

 

 

 

The Atlanta Bike Champions are off to a great start. The Atlanta Bike Champions are a team of 10 community members’ that work, live, and shop on the Westside of Atlanta.

The Champions have been busy training and preparing for their safety outreach campaign, See Us Rollin’. As a team, the Champions will share the unified message that, people riding bikes are vehicles. The Champions will include both motorist and people on bikes in their community outreach.

Below are some of the events the Champions participated in last month.

Dunbar Elementary Bike Parade 

The Atlanta Bike Champions participated in a Bike Parade at Dunbar Elementary. The parade was organized by a local cyclist Neill Davis. He showed the staff and children the benefits of riding a bike.

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Light the Farm Fundraiser with Truly Living Well 
The Champions joined Truly Living Well in a holiday celebration and fundraiser. The event is over, but there are still plenty of opportunities for you to donate to Truly Living Well which helps support the work they do in the community.

Read more about how you can help here >>> https://walkaboutlocal.com/tlw

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Urban Confidence Ride

We hosted an Urban Confidence Ride Class with Atlanta Bike Coalition. The participants left from West End Park to embark on a journey around the West End of Atlanta. The goal of the ride was awareness and bike safety. We took it slow, stayed together and practiced safe riding skills. As a group we rode to the West End MARTA Station and the Walmart on Martin Luther King Jr. Dr. We saw a lot of smiling faces and interest in the blue bikes. It was a Saturday and we were able to show the Westside of Atlanta that bikes and cars can coexist when we “take the lane”.

 

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Bike Share Systems Operators

 

 

 

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ABOUT THE INDUSTRY
Bike share systems across the country have made biking a convenient, flexible, healthy and fun form of transportation. Atlanta’s bike share system will serve as a catalyst for the growth of bicycle riding and introduce a new alternative options for all people who live, work or play in Atlanta. CycleHop, a bike share operating company, is excited to operate the City of Atlanta’s bike share system. Relay Bike share is on the verge of expanding in Atlanta and we are growing our team.

ABOUT THE COMPANY

CycleHop is the parent company of Relay Bike Share and a leading bike-share company in North America, managing municipal and private bike-share programs in 10+ cities including Santa Monica, Long Beach, Phoenix, Vancouver, Louisville, Orlando, Tampa, Ottawa and more.

ABOUT THE JOB
We’re seeking a System Operator to join our team! You’ll have an opportunity to work in a unique environment and to make positive changes within the community. Ideally, you’re a highly-motivated and enthusiastic individual who wants to grow with the company.

Minimum Qualifications:

Technically savvy and mechanically inclined
Dependable and flexible with excellent time management skills
Organized
Ability to bend, stoop, perform repetitive motions and be on your feet for long periods
Ability to lift 50 pounds
Previous bike mechanic experience preferred
Valid driver’s license with a clean driving record preferred
Bilingual is a plus.

Responsibilities include:

Daily visual inspection and cleaning of bicycles across the city of Atlanta
Loading and unloading bike share bikes across the Atlanta system
Troubleshooting electronics firmware and system software
Simple data entry using Google Forms and iPads
Extensive loading and unloading of bicycles at stations across the city
Cleaning bike racks, advertising signs and kiosk
Maintaining a clean and organized warehouse
Excellent attention to detail and ability to multi-task
Job requires weekend and evening work
If you have the skills and want to work in an exciting industry, please submit your resume for review to Dan.Murphy@RelayBikeShare.com.

Start Date: Winter 2016

Job Type: Part-time; Offering 10 – 25 hrs a week.

Starting Salary: $10.00 /hour
The position starts at $10/hour. The position pays $12/hour after a three-month probationary period. Opportunities for the Lead System Operators will be available in Spring of 2017 with $15/hour salaries.

Champions Spotlight: I Missed an Atlanta Falcons Game for This

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Westside Bike Share Champions From Left to Right Kysha Hehn, Ambar Johnson, and LaMiiko Moore.

 


Last month we hired 10 Westside Bike Share Champions in a partnership with the City of Atlanta, Atlanta Bicycle Coalition, WeCycle, Urban Perform, Red, Bike & Green Atlanta. Our goal is to build a strong base of bike share users in Atlanta’s westside neighborhoods. Since being hired the Champions have been busy around Atlanta managing community outreach and education about biking and bike share. Out first major event was Atlanta Streets Alive, and we had a blast. This event was the perfect, “Welcome to the Bike Community” for our new Champions. The love was in the air, the weather was perfect, the smiles were bright, and Relay Bikes were everywhere.

LaMiiko Moore, a Bike Share Champions, shares her thoughts about her first Atlanta Streets Alive event. LaMiiko is a great Bike Share Champion because she loves promoting products and services that she enjoys.

 

Bike Share Champions Left to Right Chris Jones, Timberley Jones Project Supervisor, Kysha Hehn, LaMiiko Moore, & James “Jimmy” Tyler

 

Full disclosure: I had no expectations for Atlanta Streets Alive. I had never been. To be honest, I didn’t know much about it, so I went in with a “let’s see what this is about, approach.” I was also there to represent Relay Bike Share, and it was on a Sunday, and the Falcons were playing. I even passed all the tailgaters on my way to the event.
I feel it necessary to offer a bit of background information about me. I was chosen as a “Westside Bike Champion,” about a two weeks before by Atlanta Bike Coalition, The City of Atlanta, and Relay Bikeshare, to name a few program partners. It was during our first guided group ride and our first or second day of training that I had been on a bike for the first time since I was maybe ten, or so. I’m now thirty-five. Not to mention, I had never, in my entire life, ridden a bike in the streets! At this point in the story, some might ask, why was she chosen as a “Westside Bike Champion?”

I totally understand the impulse to ask such a question. If I were on the other side of this story, maybe I would ask the same thing. My answer would be, that addressing a challenge sometimes requires multiple perspectives. I believe the selections were made using this approach. Some of my fellow champions ride every day, some commute to work, some do not, some lean solely on their bikes for transportation, some not as much. All of these perspectives are valid, and can all prove useful.

With Atlanta Streets Alive, ABC and their allies created space for cyclists to see each other, not just in passing or at a stop sign! The event felt like we rented Disney World out for a day! We were safe and cared about, and it felt like a community! We were given a free and open space to celebrate commonalities, talk through challenges, hear improvement plans, and just ride! As a new rider, I found this event to be an essential moment in my bike journey, and I especially recommend it for those that are anywhere from bike curious to any level after that! It made missing most of the Falcon’s game worth it.