Category Archives: CycleNews

Relay in October – Upcoming Events

 
 

 

 

It’s October and that means it’s time for the Atlanta Bike Challenge, also known as Biketober. The Atlanta Bike Challenge encourages more people to try riding a bike. The challenge is set up for both new and experienced riders.  If the lure of the wind in your hair isn’t enough, by registering for the challenge you will have the opportunity to win cool prizes.

Use this link to sign up and start logging your miles >>>>

More info here: https://www.lovetoride.net/atlanta/teams/9461?ic=afa83122&locale=en-US&team_invite=true

Are you looking for fun events to bike to with your friends? We recommend grabbing a Relay Bike and attending one of the following two-wheel friendly events.

 

Atlanta Falcons Game

The Mercedes-Benz Stadium has partnered with Atlanta Bicycle Coalition (ABC) to provide bike valet service for Atlanta Falcons games and Atlanta United Matches. You can park your Relay bike at the Two Wheel Valet too!

The Two Wheel Valet is located across the street from the main gate at 1414 Andrew Young International Blvd NW, Atlanta, GA 30313. Atlanta Bicycle Coalition made the image below to show popular bike routes to the stadium.

 

You can get more details about the Two Wheel Bike Valet here. >>>> https://mercedesbenzstadium.com/parking-and-transportation/bike-to-the-stadium/

 

 

 

Atlanta United vs Chicago Fire – Sunday, October 21, 2018

Consider grabbing some friends and a Relay for the next match. Relay Bike Share has teamed up with Atlanta United to bring red, black, and gold to the streets of Atlanta with special Atlanta United bikes. The fees generated by the 17 bikes, up to $2,000 will be matched by the Atlanta United Foundation and donated to the Metro YMCA Soccer Program.

When you ride one of the 5- Stripe Relay Bikes you can be entered into the Atlanta United Giveaway.

Enter Giveaway Here >>>> http://relaybikeshare.com/rideonegiveone/

 

 

 

Bike- in Movie – E.T. the Extra- Terrestrial – Friday, October 19, 2018 | 6:30PM – 9:30PM | 519 Old Ivy Rd NE, Atlanta, GA 30342

Livable Buckhead will host a bike-in-movie. Popcorn and cotton candy will be available. Relay Bike Share will be set up at the park offering rides along Path400.

More event details here >>> https://www.facebook.com/events/2046185799025666

Live from Woodruff Park: The Nightmare Before Christmas – Wednesday, October 24, 2018 | 6:00PM – 9:00PM | 91 Peachtree St NW, Atlanta, GA 30303

More event details here >>> https://www.facebook.com/events/463964630783609/

Relay Group Ride to Bike – in Movie Night – Hocus Pocus – October 26, 2018

Join Relay Bike Share for a group ride to the Bike- In Movie Night at Centergy. Use promo code: BIKEINMOVIE2018 for a $5 account credit. The Group Ride will leave from our Piedmont Park & Eastside BeltLine Hub. We will go on a short leisurely bike ride through our beautiful city.  Join us to meet and network with other Relay Bike Share members!

Start at Location: Relay Bikes Share – Piedmont Park & Eastside BeltLine, 10th St NE, Atlanta, GA 30306

Meet Up: 5:45pm

Roll Out: 6:00pm  

Ending at: Bike- In Movie Night – Hocus Pocus

Roll up to the Bike- In Movie Night on a Relay Bike and get entered into a gift bag raffle. Gift bags will include swag items from Atlanta United FC, Relay Bike Share, and more partners to be announced.

More event details here >>> https://www.facebook.com/events/1894857143895340/

 

 

 

BeltLine Bike Tours – Saturday Mornings at 9AM

Enjoy a free guided tour along the BeltLine.  After registration, the guide will provide you with a special discount code for the tour as well as detailed instructions on how to use our Social Bicycles app, promo code, and the bike.

Details & Register Here >>>>https://beltline.org/visit/atlanta-beltline-tours/#bike-tours

 

 

Relay Atlanta Rider Spotlight – Pattie Baker

 

 

 

Patti Baker is a frequent Relay Bike Share rider, and she has found many ways to utilize and benefit from Relay. She is serving as a Relay VIP Ambassador, and even uses Relay when she is teaching cycling classes to women. Learn more about Patti below.

– What part of Atlanta do you live?

I live in Dunwoody, a metro-Atlanta suburb-city just 15 minutes away from the Arts Center MARTA station via train.

 

 

 

– Why do you ride Relay Bike Share? And how often?

Relay Bike Share serves as my sole way to get around in the City of Atlanta on days when I don’t bring my own personal bike on the train with me. Relay is also helpful when my bike is in the shop for repairs.  I also encourage the use of Relay Bikes when I am teaching a bike class to women.

 

– How has Relay Bike Share helped or benefitted you?

I love Relay Bikeshare bikes because they are happy bikes.  They are bright, sturdy bikes with eight hill-friendly speeds that are easy to ride and make people smile.  I think more people from the metro-Atlanta suburbs would be surprised how easy and convenient it is to get to and from work (plus out to lunch or to run errands) in Atlanta with the one-two-power punch of MARTA and Relay Bike Share. They will also most likely be shocked at how bike-friendly the City of Atlanta has become, and how close and connected the neighborhoods are when you are on a bike.

 

– Has anything interesting happened while riding Relay?

I have met so many interesting people while riding a Relay bike. Like a woman, Juliet, who had no biking skills and signed up for one of my small-group classes. I decided to give her a private class and we agreed to meet in Centennial Park in Downtown Atlanta. We will now always be connected, and Relay bikes shared a part of that.

– What is your favorite (or most used) Relay station?

All the Marta Station hubs. I ride my own bike most of the time, I don’t use Relay every day, or sometimes not even every week.  Having a membership, lets me know it is there whenever I need it. It’s like having a transportation insurance policy. I especially like that so many of the MARTA stops have bike share hubs, and also that I can lock the bike to any public bike rack so that I can take it directly to my destination.

– What else can you tell us about yourself?

I wrote the book Traveling at the Speed of Bike after a career as a content creator for major employers in metro Atlanta including Turner Broadcasting, UPS, Cox Enterprises, and the American Cancer Society. Additionally, as a League Cycling Instructor with the League of American Bicyclists, I teach women new to cycling and/or returning to the bike. I also work as a tour guide with Bicycle Tours of Atlanta and I volunteer with the Atlanta Bicycle Coalition.  I previously taught seniors-on trikes and youth-in-need in the City of Decatur.

 

Check out my blog at TravelingAttheSpeedOfBike.com and the Bonus Resources tab for four maps I created of bike routes I particularly like.

 

Relay Bike Share Locking Etiquette

 

 

 

When you’re done cruising through the city, please physically lock your Relay Bike to a public rack or pole. Make sure to always lock to a fixed structure and not on private property, blocking access to doorways, or blocking ADA access.

If you travel outside of our system area you will get an alert on your phone from the Social Bicycles app.  There is no charge for biking outside the system area, but, if you decide to lock the Relay Bike outside our system area, you will be charged a $20 out of system area fee.

 

 

 

Relay Bikes have an integrated u-lock. The u- lock travels with the bike. While you’re riding a Relay Bike the grey u-lock goes into the two slots located on both sides of the bike above the back wheel.

 

 

 

Here are a few examples of how not to leave your Relay Bike…..

 

 

 

 

 

 

Examples of correctly locked Relay Bikes…..

 

 

Relay Atlanta Rider Spotlight – Carlos Vazquez

 

 

Carlos Vazquez, is our September User Spotlight. He has Relay corporate membership through Coca-Cola. Carlos uses Relay in-tandem with other modes of travel to construct a more predictable commuting pattern.  His average trip distance is 1-1/2 miles, but that part of his travel is time-saving and stress relieving.

– What part of Atlanta do you live?
I live in Newnan, Georgia.

– Why do you ride Relay Bike Share? And how often?
It breaks up my commute and I always know how long it will take me to get from point a to point b regardless of traffic. I drive or vanpool much of the commute, then take Relay on the final leg.  I ride Relay 3-4 times a week (twice daily in the morning and the afternoon).

– How has Relay Bike Share helped or benefitted you?
It gives me a mental break in the morning and afternoon, with no traffic stress, and it is a part of my overall fitness routine.

– Has anything interesting happened while riding Relay?
I decided to take Varsity food home one night and pulled into the drive-thru. Everyone from the car hop to other car drivers did not know what to make of my approach on a Relay bike. I didn’t care; I still got to take my delicious Varsity food home in my backpack.

– What is your favorite (or most used) Relay station?
The hub at the Coca-Cola Atlanta Office Complex, by the Luckie Street cycletrack.

 

 

Relay in September – Upcoming Events

 

 

Looking for a way to enjoy the cooler temperatures? Check out the following two wheel friendly events.

Eastside BeltLine Bike Tour – Saturday, September 22, 2018

Free guided tour along the Eastside BeltLine. After registration, the guide will provide you with a special discount code for the tour, as well as detailed instructions on how to use our Social Bicycles app, promo code, and the bike.

Details & Register Here >>>>https://beltline.org/visit/atlanta-beltline-tours/#bike-tours

 

 

Atlanta United vs Real Salt Lake – Saturday, September 22, 2018

Consider grabbing some friends and a Relay for the next match. Relay Bike Share has teamed up with Atlanta United to bring red, black, and gold to the streets of Atlanta with special Atlanta United bikes. The fees generated by the 17 bikes, up to $2,000 will be matched by the Atlanta United Foundation and donated to the Metro YMCA Soccer Program.

When you ride one of the 5- Stripe Relay Bikes you can be entered into the Atlanta United Giveaway. 

Enter Giveaway Here >>>> http://relaybikeshare.com/rideonegiveone/

 

Fall Fest in Candler Park –  Saturday, September 29, 2018 & Sunday, September, 30, 2018

Music, art, and vendors. This will be a busy weekend in Candler Park. Pull up the Social Bicycle app so you can skip traffic and roll up to the festivities on two wheels.

Details here >>> http://fallfest.candlerpark.org

 

Atlanta Streets Alive – Central – Saturday, September 30, 2018

The Central route runs along Peachtree St., from Downtown to Midtown. Relay Bike Share will be available throughout the event. This is a complete and safe streets initiative by the Atlanta Bicycle Coalition. We will also have our tent set up along the route. Please, stop by and say, Hi to our team.

Details Here >>>> https://www.atlantastreetsalive.com/rsvp_atlanta_streets_alive_central

 

Relay Bike Share Now Accepts Prepaid Debit Cards

 

Relay Bike Share accepts prepaid debit cards as a form of payment for our Monthly,  Annual, and SNAP Pass plans.

This includes cards such as the:
RushCard Prepaid Visa®, American Express Bluebird®, NetSpend® Visa® Prepaid Card, Fifth Third Access 360° Reloadable Prepaid Card, and many others.

Details

Relay does not levy any usage or penalty fees for bike rentals by prepaid debit cards. This gives Relay users payment options and flexibility*.

A prepaid debit card is an alternative for those who do not have a traditional bank account, prefer to avoid debt, or who simply prefer to use cash.

For information about the most economical prepaid cards and independent ratings, refer to NerdWallet:

Best Prepaid Debit Cards 2018

*Please note, Relay’s Pay As You Go membership still requires a standard credit or debit card.

 

 

Relay Bike Share: Operations Manager

 

 

 

What do you do in your role as the Operations Manager?

— I manage our fleet of 500 bicycles and direct the rebalancing team on a daily basis.  My main focus is to make sure the Relay stations have bikes and that those bikes are working properly.

What are some challenges you face when dealing with a fleet of this size?

— Our bikes are constantly in motion so I always have to be ready to make adjustments to the teams plan as needs arise.

Have bikes always been a part of your life? If so, how?

— Yes, bikes have always been part of my life! I started competing in triathlons, mountain, and road cycling events when I was 7 years old.  While I no longer compete in cycling events, I still ride for fun, fitness, and commuting around Atlanta just about every day.

How did you get started in cycling?

— I grew up in St. Petersburg, FL. I was sponsored by a local bike shop which was owned by my cycling coach Pete Joule. I fell in love with the sport while learning and working along side Pete.

Why work with bikes?

— I wanted to work with bikes because I believe it’s a great way to move around our city. I love that I get to effect and change the way people look at transportation.
I’m new to the bike share industry (just 2 years). I’m still learning new stuff everyday about how we can make bike share better for everyone. I want to continue to grow the Relay Bike Share program in the City of Atlanta.
My goals are to provide a reliable form of transportation, to teach people about bike commuting,  and demonstrate how cycling can be a fun, healthy and fast way to travel around our city.

Thoughts on bike share in Atlanta? Bike share as an industry?

– We are just getting started in Atlanta! We have so much room to grow. I look forward to being part of a program that will help change the way Atlantans view transportation.
I also think the bike share industry as a whole is going to help cities think differently about transportation.  Bike Share programs bring attention to the bike infrastructure that is desperately needed.

Rent Relay with MARTA Breeze Card and Phone Number

 

 

 

 

How to Rent a Relay Bike Share Using a MARTA Breeze Card

– Rent without having to use the SoBi app
– Rent the bike quicker by using MARTA Breeze card vs punching account number into the bike keypad

How to set-up your Breeze card for Relay:

  1. While in rental mode, press the button with three dots under “Menu” on the screen. (IMAGE 1)
  2. An Option screen will appear, with a selection to link an RFID card, such as a Marta Breeze card. Press the button with three dots under “Link card” on the screen. (IMAGE 2).
  3. An Instruction screen appears for linking a card to your SoBi account. Press the button with three dots under “Start” on the screen. (IMAGE 3)
  4. The screen information will instruct you to tap your card. Place your card onto the keypad until you hear a beep. (IMAGE 4)
  5. The screen will let you know that your card is being added. (IMAGE 5)
  6. The screen informs you when the process is done, and your card is added.
  7. From now on, to rent a Relay bike, wake-up the bike by pressing any key … and tap your card on the keypad. Enter your PIN, remove the Ubar lock, and you’re ready to ride!

(IMAGE 1):
While in rental mode, press the button with three dots under “Menu” on the screen.

 

(IMAGE 2): An Option screen will appear, with a selection to link an RFID card, such as a Marta Breeze card. Press the button with three dots under “Link card” on the screen.

(IMAGE 3): An Instruction screen appears for linking a card to your SoBi account. Press the button with three dots under “Start” on the screen.

(IMAGE 4)
The screen information will instruct you to tap your card. Place your card onto the keypad until you hear a beep.

 

(IMAGE 5): The screen will let you know that your card is being added.

 

(IMAGE 6): The screen informs you when the process is done, and your card is added.

 

 

How to Rent a Relay Bike Share Using your Phone Number

– Rent without having to use the app or smartphone
– Phone number is easier to remember vs SoBi Account number
How to Set Up Your Phone Number
  1. Press any button on the keypad to wake the bike up
  2. At the “Enter your acc#” screen, press the button with two dots (middle button under the screen) to rent using your phone number. (IMAGE 1)
  3. You will next see the “Enter your phone #” screen. Using the keypad, enter your ten-digit phone number, then press the button with three dots under the word, “Next”. Or press the green “✓” button. (IMAGE 2)
  4. After a few moments, the “Enter PIN code” screen will appear. (IMAGE 3)
  5. Enter your four-digit PIN.
  6. Remove the U-bar when prompted on the screen – you are ready to ride. Off you go!

(IMAGE 1) At the “Enter your acc#” screen, press the button with two dots (middle button under the screen) to rent using your phone number.

(IMAGE 2) You will next see the “Enter your phone #” screen. Using the keypad, enter your ten-digit phone number, then press the button with three dots under the word, “Next”. Or press the green “✓” button.

 

(IMAGE 3) After a few moments, the “Enter PIN code” screen will appear.

 

 

Relay Bike Share Equity and Inclusion

 

 

 

 

 

Relay Bike Share takes equity seriously and looks for ways to have bike share serve the entire city. To help achieve equity, Relay Bike Share has Steven Cousins as the Bike Share Inclusion Program Manager, a position established in collaboration with the City of Atlanta and the Atlanta Bicycle Coalition to create equity and reduce barriers to access for this alternate mode of transportation.

 

Question: Define equity and inclusion. How does it relate to bike share?

 

Cousins: “Equity with mobility sharing means addressing those who are most in need and can benefit the most, particularly with help on first/last mile access to transit. Relay helps in this regard, by having hubs and virtual hubs at 14 of the 16 Marta Rail Stations within our service area. And we believe that those who bike the least need the most concessions on transportation and the easiest pathway to benefit from bicycling. Bike accessibility and availability in all communities are critical to having inclusive bike share.”

 

Question: How is Relay accessible and available?

 

Cousins: “When Relay expanded the system to 500 bikes, hubs in minority neighborhoods were among the very first installed. Relay has bikes in communities of concern, and where cycling is under-represented. Plus, we track and ensure availability of bicycles in areas with an equity focus. Our operations team makes sure that the hubs in these communities are always stocked with bikes on-the-ready.”

 

 

What else is important for bike share equity?

 

Cousins: “Payments can be a barrier to access. An immediate effort being undertaken is establishing a cash payment approach for renting bikes, to benefit those unbanked or without credit. We are underway with accepting payments from prepaid cash debit cards, and close to enabling cash transaction management through the SoBi app for our system. This makes it possible to rent without involving credit.” “Affordability is also key to having an inclusive bike share system, with pricing that is within reach for everyone. Relay does not have a one-size-fits-all pricing structure. There are multiple membership options with reasonable per rental pricing. A daily rider on our annual membership plan can experience a quarter a ride. And Relay has a very economical $5 per month plan for those on SNAP assistance.”

 

Question: Anything else on equity & inclusion?

 

Cousins: “An inclusive bike share system has to feel welcoming to its users. Relay participates with partners in regular outreach activities inviting people from under-represented communities to experience bike riding. There are efforts to make people in communities of concern feel comfortable to use the bicycles. I have reached-out to non-profits and other organizations with clients from under-represented groups to make them aware of bike share. The intent is to raise awareness of bike share for families, low-income people, those in communities of color and other stakeholders who can benefit from bike use. We have the goal of making bike share a reality to all, especially those economically or transportation challenged.”

 

Relay Atlanta Rider Spotlight – Courtney Lathouwers

 

 

 

 

 

Share your Relay Bike Share story! We caught up with Courtney Lathouwers, a dedicated member and discussed Relay Bike Share in Atlanta. Courtney has ridden Relay dozens of times and accumulated -hundreds of miles on a Relay bicycle. Check out her interview below!

 

– What part of Atlanta do you live?
I live in midtown, Atlanta.

 

– Why do you ride Relay Bike Share? And how often?
I use Relay for exercise 5 days per week; and also for leisure/transportation 2 days per week.

 

– How has Relay Bike Share helped or benefitted you?
It has improved my health and increased the frequency with which I travel to other neighborhoods (VA Highlands, Inman Park, Old 4th Ward, Ponce, Krog Street, West Midtown, Downtown)

 

Has anything interesting happened while riding Relay?
– Nothing out of the ordinary.  But Relay is very convenient for my needs and lifestyle. There is convenience in being able to pick up and drop off a bike anywhere without needing to use a phone to get a bike. Plus the fee structure is incomparable and invaluable.