Relay Atlanta Rider Spotlight – Carlos Vazquez

 

 

Carlos Vazquez, is our September User Spotlight. He has Relay corporate membership through Coca-Cola. Carlos uses Relay in-tandem with other modes of travel to construct a more predictable commuting pattern.  His average trip distance is 1-1/2 miles, but that part of his travel is time-saving and stress relieving.

– What part of Atlanta do you live?
I live in Newnan, Georgia.

– Why do you ride Relay Bike Share? And how often?
It breaks up my commute and I always know how long it will take me to get from point a to point b regardless of traffic. I drive or vanpool much of the commute, then take Relay on the final leg.  I ride Relay 3-4 times a week (twice daily in the morning and the afternoon).

– How has Relay Bike Share helped or benefitted you?
It gives me a mental break in the morning and afternoon, with no traffic stress, and it is a part of my overall fitness routine.

– Has anything interesting happened while riding Relay?
I decided to take Varsity food home one night and pulled into the drive thru. Everyone from the car hop to other car drivers did not know what to make of my approach on a Relay bike. I didn’t care; I still got to take my delicious Varsity food home in my backpack.

– What is your favorite (or most used) Relay station?
The hub at the Coca-Cola Atlanta Office Complex, by the Luckie Street cycletrack.

– Do you have any suggestions on improving the Relay Bike Share system?
I’m not really sure how to report an issue with a malfunctioning bike, and have struggled to figure it out. Sometimes at some of the stations all bikes cannot be used due to out of service or just not waking-up. It would be good to be able to report all that at once.

 

Relay in September – Upcoming Events

 

 

Looking for a way to enjoy the cooler temperatures? Check out the following two wheel friendly events.

Eastside BeltLine Bike Tour – Saturday, September 22, 2018

Free guided tour along the Eastside BeltLine. After registration, the guide will provide you with a special discount code for the tour, as well as detailed instructions on how to use our Social Bicycles app, promo code, and the bike.

Details & Register Here >>>>https://beltline.org/visit/atlanta-beltline-tours/#bike-tours

 

 

Atlanta United vs Real Salt Lake – Saturday, September 22, 2018

Consider grabbing some friends and a Relay for the next match. Relay Bike Share has teamed up with Atlanta United to bring red, black, and gold to the streets of Atlanta with special Atlanta United bikes. The fees generated by the 17 bikes, up to $2,000 will be matched by the Atlanta United Foundation and donated to the Metro YMCA Soccer Program.

When you ride one of the 5- Stripe Relay Bikes you can be entered into the Atlanta United Giveaway. 

Enter Giveaway Here >>>> http://relaybikeshare.com/rideonegiveone/

 

Fall Fest in Candler Park –  Saturday, September 29, 2018 & Sunday, September, 30, 2018

Music, art, and vendors. This will be a busy weekend in Candler Park. Pull up the Social Bicycle app so you can skip traffic and roll up to the festivities on two wheels.

Details here >>> http://fallfest.candlerpark.org

 

Atlanta Streets Alive – Central – Saturday, September 30, 2018

The Central route runs along Peachtree St., from Downtown to Midtown. Relay Bike Share will be available throughout the event. This is a complete and safe streets initiative by the Atlanta Bicycle Coalition. We will also have our tent set up along the route. Please, stop by and say, Hi to our team.

Details Here >>>> https://www.atlantastreetsalive.com/rsvp_atlanta_streets_alive_central

 

Relay Bike Share Now Accepts Prepaid Debit Cards

 

Relay Bike Share accepts prepaid debit cards as a form of payment for our Monthly, Annual and SNAP Pass plans.

This includes cards such as the:
RushCard Prepaid Visa®, American Express Bluebird®, NetSpend® Visa® Prepaid Card, Fifth Third Access 360° Reloadable Prepaid Card, and many others.

Details

Relay does not levy any usage or penalty fees for bike rentals by prepaid debit cards. This gives Relay users payment options and flexibility.

Please note, our Pay As You Go pass option still requires a standard credit card. A prepaid debit card is an alternative for those who do not have a traditional bank account, or prefer to avoid debt, or who simply prefer to live by cash. 

For information about the most economical prepaid cards, and independent ratings, refer to NerdWallet>>>>

Best Prepaid Debit Cards 2018

 

 

 

 

Relay Bike Share: Operations Manager

 

 

 

What do you do in your role as the Operations Manager?

— I manage our fleet of 500 bicycles and direct the rebalancing team on a daily basis.  My main focus is to make sure the Relay stations have bikes and that those bikes are working properly.

What are some challenges you face when dealing with a fleet of this size?

— Our bikes are constantly in motion so I always have to be ready to make adjustments to the teams plan as needs arise.

Have bikes always been a part of your life? If so, how?

— Yes, bikes have always been part of my life! I started competing in triathlons, mountain, and road cycling events when I was 7 years old.  While I no longer compete in cycling events, I still ride for fun, fitness, and commuting around Atlanta just about every day.

How did you get started in cycling?

— I grew up in St. Petersburg, FL. I was sponsored by a local bike shop which was owned by my cycling coach Pete Joule. I fell in love with the sport while learning and working along side Pete.

Why work with bikes?

— I wanted to work with bikes because I believe it’s a great way to move around our city. I love that I get to effect and change the way people look at transportation.
I’m new to the bike share industry (just 2 years). I’m still learning new stuff everyday about how we can make bike share better for everyone. I want to continue to grow the Relay Bike Share program in the City of Atlanta.
My goals are to provide a reliable form of transportation, to teach people about bike commuting,  and demonstrate how cycling can be a fun, healthy and fast way to travel around our city.

Thoughts on bike share in Atlanta? Bike share as an industry?

– We are just getting started in Atlanta! We have so much room to grow. I look forward to being part of a program that will help change the way Atlantans view transportation.
I also think the bike share industry as a whole is going to help cities think differently about transportation.  Bike Share programs bring attention to the bike infrastructure that is desperately needed.

Rent Relay with MARTA Breeze Card and Phone Number

 

 

 

 

How to Rent a Relay Bike Share Using a MARTA Breeze Card

– Rent without having to use the SoBi app
– Rent the bike quicker by using MARTA Breeze card vs punching account number into the bike keypad

How to set-up your Breeze card for Relay:

  1. While in rental mode, press the button with three dots under “Menu” on the screen. (IMAGE 1)
  2. An Option screen will appear, with a selection to link an RFID card, such as a Marta Breeze card. Press the button with three dots under “Link card” on the screen. (IMAGE 2).
  3. An Instruction screen appears for linking a card to your SoBi account. Press the button with three dots under “Start” on the screen. (IMAGE 3)
  4. The screen information will instruct you to tap your card. Place your card onto the keypad until you hear a beep. (IMAGE 4)
  5. The screen will let you know that your card is being added. (IMAGE 5)
  6. The screen informs you when the process is done, and your card is added.
  7. From now on, to rent a Relay bike, wake-up the bike by pressing any key … and tap your card on the keypad. Enter your PIN, remove the Ubar lock, and you’re ready to ride!

(IMAGE 1):
While in rental mode, press the button with three dots under “Menu” on the screen.

 

(IMAGE 2): An Option screen will appear, with a selection to link an RFID card, such as a Marta Breeze card. Press the button with three dots under “Link card” on the screen.

(IMAGE 3): An Instruction screen appears for linking a card to your SoBi account. Press the button with three dots under “Start” on the screen.

(IMAGE 4)
The screen information will instruct you to tap your card. Place your card onto the keypad until you hear a beep.

 

(IMAGE 5): The screen will let you know that your card is being added.

 

(IMAGE 6): The screen informs you when the process is done, and your card is added.

 

 

How to Rent a Relay Bike Share Using your Phone Number

– Rent without having to use the app or smartphone
– Phone number is easier to remember vs SoBi Account number
How to Set Up Your Phone Number
  1. Press any button on the keypad to wake the bike up
  2. At the “Enter your acc#” screen, press the button with two dots (middle button under the screen) to rent using your phone number. (IMAGE 1)
  3. You will next see the “Enter your phone #” screen. Using the keypad, enter your ten-digit phone number, then press the button with three dots under the word, “Next”. Or press the green “✓” button. (IMAGE 2)
  4. After a few moments, the “Enter PIN code” screen will appear. (IMAGE 3)
  5. Enter your four-digit PIN.
  6. Remove the U-bar when prompted on the screen – you are ready to ride. Off you go!

(IMAGE 1) At the “Enter your acc#” screen, press the button with two dots (middle button under the screen) to rent using your phone number.

(IMAGE 2) You will next see the “Enter your phone #” screen. Using the keypad, enter your ten-digit phone number, then press the button with three dots under the word, “Next”. Or press the green “✓” button.

 

(IMAGE 3) After a few moments, the “Enter PIN code” screen will appear.

 

 

Relay Bike Share Equity and Inclusion

 

 

 

 

 

Relay Bike Share takes equity seriously and looks for ways to have bike share serve the entire city. To help achieve equity, Relay Bike Share has Steven Cousins as the Bike Share Inclusion Program Manager, a position established in collaboration with the City of Atlanta and the Atlanta Bicycle Coalition to create equity and reduce barriers to access for this alternate mode of transportation.

 

Question: Define equity and inclusion. How does it relate to bike share?

 

Cousins: “Equity with mobility sharing means addressing those who are most in need and can benefit the most, particularly with help on first/last mile access to transit. Relay helps in this regard, by having hubs and virtual hubs at 14 of the 16 Marta Rail Stations within our service area. And we believe that those who bike the least need the most concessions on transportation and the easiest pathway to benefit from bicycling. Bike accessibility and availability in all communities are critical to having inclusive bike share.”

 

Question: How is Relay accessible and available?

 

Cousins: “When Relay expanded the system to 500 bikes, hubs in minority neighborhoods were among the very first installed. Relay has bikes in communities of concern, and where cycling is under-represented. Plus, we track and ensure availability of bicycles in areas with an equity focus. Our operations team makes sure that the hubs in these communities are always stocked with bikes on-the-ready.”

 

 

What else is important for bike share equity?

 

Cousins: “Payments can be a barrier to access. An immediate effort being undertaken is establishing a cash payment approach for renting bikes, to benefit those unbanked or without credit. We are underway with accepting payments from prepaid cash debit cards, and close to enabling cash transaction management through the SoBi app for our system. This makes it possible to rent without involving credit.” “Affordability is also key to having an inclusive bike share system, with pricing that is within reach for everyone. Relay does not have a one-size-fits-all pricing structure. There are multiple membership options with reasonable per rental pricing. A daily rider on our annual membership plan can experience a quarter a ride. And Relay has a very economical $5 per month plan for those on SNAP assistance.”

 

Question: Anything else on equity & inclusion?

 

Cousins: “An inclusive bike share system has to feel welcoming to its users. Relay participates with partners in regular outreach activities inviting people from under-represented communities to experience bike riding. There are efforts to make people in communities of concern feel comfortable to use the bicycles. I have reached-out to non-profits and other organizations with clients from under-represented groups to make them aware of bike share. The intent is to raise awareness of bike share for families, low-income people, those in communities of color and other stakeholders who can benefit from bike use. We have the goal of making bike share a reality to all, especially those economically or transportation challenged.”

 

Relay Atlanta Rider Spotlight – Courtney Lathouwers

 

 

 

 

 

Share your Relay Bike Share story! We caught up with Courtney Lathouwers, a dedicated member and discussed Relay Bike Share in Atlanta. Courtney has ridden Relay dozens of times and accumulated -hundreds of miles on a Relay bicycle. Check out her interview below!

 

– What part of Atlanta do you live?
I live in midtown, Atlanta.

 

– Why do you ride Relay Bike Share? And how often?
I use Relay for exercise 5 days per week; and also for leisure/transportation 2 days per week.

 

– How has Relay Bike Share helped or benefitted you?
It has improved my health and increased the frequency with which I travel to other neighborhoods (VA Highlands, Inman Park, Old 4th Ward, Ponce, Krog Street, West Midtown, Downtown)

 

Has anything interesting happened while riding Relay?
– Nothing out of the ordinary.  But Relay is very convenient for my needs and lifestyle. There is convenience in being able to pick up and drop off a bike anywhere without needing to use a phone to get a bike. Plus the fee structure is incomparable and invaluable.

 

 

RideOneGiveOne Giveaway – Atlanta United FC + Relay Bike Share

 

 

 

 

 

 

 

RideOneGiveOne Giveaway

Check-out one of the 5-Stripe Relay bicycles that are now all over the city.  Atlanta United has teamed up with Relay Bike Share to bring red, black, and gold to the streets of Atlanta with special Atlanta United bikes. The fees generated by the 17 bikes, up to $2,000 will be matched by the Atlanta United Foundation and donated to the Metro YMCA Soccer Program.

When you ride one of the 5- Stripe Relay Bikes you can be entered into the Atlanta United Giveaway by filling out the form below. Winners are selected via a random drawing and will be issued a prize from Atlanta United.   All potential prize winners must meet all eligibility requirements and comply with these Official Rules to qualify for a prize.  Official Rules found HERE: http://relaybikeshare.com/cyclehop-relay-rideonegiveone-official-rules/

To be eligible to win the giveaway please fill out the form by clicking the image below.

 

 

Ride to the next game get details here >>>> http://relaybikeshare.com/ride-the-stripes-atlanta-united-fc-relay-bike-share/. Stay tuned because there’s MORE TO COME from our 5- Stripe partnership.

 

Atlanta Streets Alive – Westside

 

 

Atlanta Streets Alive is back on the Westside. The streets of Atlanta will spring to life on Sunday, June 10, 2018 as a 3.8-mile stretch of street from Downtown to Underwood Hills is opened to people on bikes, and closed to motorized traffic. Experience the open streets on a Relay bike.

Ride Relay Bike Share with a $3.50 credit for Atlanta Streets Alive. Use Promo Code ASA2018. 

Plus:
No out of hub fees for Atlanta Streets Alive.
Lock up at any public bike rack or pole in the Relay Bike Share system area.

Check-out a Relay bike from any of these close-by hubs along the route:
• 14th & Howell Mill
• Tech Parkway (at Hampton St. NW & 3rd St. NW)
• Coca-Cola (at Gate on Luckie St. near North Ave.)
• Centennial Olympic Park (at Marietta St. & Luckie St.)
• Fairlie-Poplar District (at Marietta St. & Forsyth St. SW)
• Marta – Five Points (at Peachtree St. & Alabama St. SW)
• Woodruff Park (at Peachtree St. & Auburn Ave. NE)

And don’t forget – Join the Streets Alive Kickoff Parade.

Date: Sunday, June 10, 2018

Lineup: 3:30 pm

Opening Remarks, then launch: 4:00 pm

Downtown at the intersection of Peachtree St. & Marietta St.

Get all the details about the June 10th Atlanta Streets Alive Westside event at:

https://www.atlantastreetsalive.com/westside

https://www.facebook.com/events/1945581802371382/

 

SaveSaveSaveSave

Ride the Stripes – Atlanta United FC + Relay Bike Share

 

 

 

 

Relay Bike Share + Atlanta United FC Partnership 

 

We’re proud to announce our partnership with Atlanta United FC. Have you noticed the 5-Stripe Relay hubs around town?


 

 

Ride to an Atlanta United FC Match

 

You can lock your Relay Bike at the Bike Valet for free. The Bike Valet is located in front of Gate #3 on Georgia International Plaza, across from the giant Falcons sculpture.

Skip traffic and parking fees. Ride a Relay Bike to these upcoming matches at Mercedes-Benz Stadium:

• Wednesday, June 20, 2018 at 7:30pm ET vs Chicago Fire
• Sunday, June 24, 2018 at 4:30 pm ET vs Portland Timbers
• Saturday, June 30, 2018 at 7:00 pm ET vs Orlando City SC
• Sunday, July 15, 2018 at 2pm ET vs Seattle Sounders FC

 

 

 

Ride One, Give One 

We released 17 Atlanta United FC Unicorn Bikes into the wild at the Atlanta Moonride on June 9, 2018. The fees generated by the 17 bikes, up to $2,000 will be matched by the Atlanta United Foundation and donated to the Metro YMCA Soccer Program. 

Check-out one of the 5-Stripe Relay bicycles that are now all over the city. Atlanta United has teamed up with Relay Bike Share to bring red, black, and gold to the streets of Atlanta with special Atlanta United bikes. When you select one of these 17 special bikes, the rental fee will be matched by the Atlanta United Foundation and donated to Metro YMCA Soccer Program (up to $2000). https://www.atlutd.com/ridethestripes

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Stay tuned because there’s MORE TO COME from our 5- Stripe partnership.

SaveSave

SaveSave

SaveSave

SaveSave

SaveSave