January Message From the GM



Midtown Bike Share Virtual Hubs being moved to the West End

With the recent expansion of physical bike share stations in Midtown, we are able to expand Relay’s operating capacity to the West End neighborhood. In an effort to support the local Westside Bike Champs efforts, Relay is setting up Virtual Hubs in the following locations later this month;

1. Gordon-White Park
2. West End Park*
3. AUC
4. West End MARTA Station

*Working with the City of Atlanta to get bike racks installed near West End Park in order to lock up bikes at this location.

These locations were chosen by local residents and were vetted through local outreach initiatives the Westside Bike Champs. These virtual hubs are a short term solution until we place the bikes and stations at these location in the Spring.

GM Remarks

The Bike Share Inclusion Manager is an awesome opportunity for Atlanta’s bike share and was made possible by a grant that was written by the Atlanta Bicycle Coalition and Atlanta’s Chief Bicycle Officer, Becky Katz. Besides the Inclusion Manager position, future bike share employment opportunities are on the horizon with the upcoming bike share expansion this Spring, so keep an eye out for more opportunities!

Speaking of the upcoming launch, the bikes are still on track for a February delivery. While we wait for the bikes to arrive, our local team has been focused on establishing partnerships and promotional opportunities for the 2017 calendar.

We are still actively engaging with organizations for co-promotional and event opportunities. If you’re interested in having your organization partner with Relay, please reach out to Relay’s Marketing and Community Outreach Coordinator, Timberley Jones at timberley.jones@relaybikeshare.com.

As we begin this new year, I’m very excited for all of the possibilities for Relay in 2017. Jobs are going to be created, stations and bikes are going to shoot up all over the city, and bike events will be happening weekly! They say that the key to being happy and having a positive attitude is to focus on the now, but for me, it’s really hard not to think of all the great things that are on the horizon this year. I hope you’re excited too.

Relay Bike Share Events



Relay had a great 2016. With our expansion from 12 to 22 hubs, we have bikes rolling all over Midtown and downtown Atlanta. We know bike share is a new concept so we are giving you a chance to try Relay Bike Share for free.

We joined bike forces with Atlanta Bike Coalition for Bike Share 101 Class and Urban Confidence Rides. Listed below are our upcoming events.

Bike Share 101


You will learn the basics of bike share, bike safety, and tips for planning an urban route. We will then go on a short group ride around the city. This is a great class if you want to see other Relay Bike Share stations and experience all types of riding situations. All event participants will receive a Relay Bike Share knit beanie and our other SWAG items.


Keep your ears warm with a Relay Bike Share knit beanie.

We will show you:

  • How to use Relay Bike Share
  • How to use the SoBi App to find bikes
  • Rules of the road
  • Riding in traffic safely
  • Planning an urban route
  • Winter riding tips


Thursday, February 09, 2017 at 05:30 PM
Midtown MARTA

Saturday, February 11, 2017 at 01:00 PM
Midtown MARTA

Register Here: http://www.atlantabike.org/bikeshareclasses


Urban Confidence Ride



This is your chance to meet the Atlanta Bike Share Champions. We will have the Relay Bike Share tent set up with opportunities to to learn more about our Spring 2017 expansion and West End virtual hubs. We will also go over bike safety and bike awareness. Light refreshments and a chance to win a $25 gift card. All event participants will receive a Relay Bike Share knit beanie and our other SWAG items.

The participants leave from West End Park to embark on a journey around the West End of Atlanta. The goal of this ride is awareness and bike safety. We take it slow, practice safe riding skills, and stay together.


The Atlanta Bike Champions enjoying a bike ride through Atlanta.


Saturday, January 14, 2017 at 2:00 PM
West End Park / WeCycle
1111 Oak St SW, Atlanta, Georgia 30310

Facebook Event Link: https://www.facebook.com/events/446160132438095/

Atlanta Bike Champion Update




The Atlanta Bike Champions are off to a great start. The Atlanta Bike Champions are a team of 10 community members’ that work, live, and shop on the Westside of Atlanta.

The Champions have been busy training and preparing for their safety outreach campaign, See Us Rollin’. As a team, the Champions will share the unified message that, people riding bikes are vehicles. The Champions will include both motorist and people on bikes in their community outreach.

Below are some of the events the Champions participated in last month.

Dunbar Elementary Bike Parade 

The Atlanta Bike Champions participated in a Bike Parade at Dunbar Elementary. The parade was organized by a local cyclist Neill Davis. He showed the staff and children the benefits of riding a bike.

dunbar-2 dunbar-3dunbar-5


Light the Farm Fundraiser with Truly Living Well 
The Champions joined Truly Living Well in a holiday celebration and fundraiser. The event is over, but there are still plenty of opportunities for you to donate to Truly Living Well which helps support the work they do in the community.

Read more about how you can help here >>> https://walkaboutlocal.com/tlw





Urban Confidence Ride

We hosted an Urban Confidence Ride Class with Atlanta Bike Coalition. The participants left from West End Park to embark on a journey around the West End of Atlanta. The goal of the ride was awareness and bike safety. We took it slow, stayed together and practiced safe riding skills. As a group we rode to the West End MARTA Station and the Walmart on Martin Luther King Jr. Dr. We saw a lot of smiling faces and interest in the blue bikes. It was a Saturday and we were able to show the Westside of Atlanta that bikes and cars can coexist when we “take the lane”.





Bike Share Systems Operators






Bike share systems across the country have made biking a convenient, flexible, healthy and fun form of transportation. Atlanta’s bike share system will serve as a catalyst for the growth of bicycle riding and introduce a new alternative options for all people who live, work or play in Atlanta. CycleHop, a bike share operating company, is excited to operate the City of Atlanta’s bike share system. Relay Bike share is on the verge of expanding in Atlanta and we are growing our team.


CycleHop is the parent company of Relay Bike Share and a leading bike-share company in North America, managing municipal and private bike-share programs in 10+ cities including Santa Monica, Long Beach, Phoenix, Vancouver, Louisville, Orlando, Tampa, Ottawa and more.

We’re seeking a System Operator to join our team! You’ll have an opportunity to work in a unique environment and to make positive changes within the community. Ideally, you’re a highly-motivated and enthusiastic individual who wants to grow with the company.

Minimum Qualifications:

Technically savvy and mechanically inclined
Dependable and flexible with excellent time management skills
Ability to bend, stoop, perform repetitive motions and be on your feet for long periods
Ability to lift 50 pounds
Previous bike mechanic experience preferred
Valid driver’s license with a clean driving record preferred
Bilingual is a plus.

Responsibilities include:

Daily visual inspection and cleaning of bicycles across the city of Atlanta
Loading and unloading bike share bikes across the Atlanta system
Troubleshooting electronics firmware and system software
Simple data entry using Google Forms and iPads
Extensive loading and unloading of bicycles at stations across the city
Cleaning bike racks, advertising signs and kiosk
Maintaining a clean and organized warehouse
Excellent attention to detail and ability to multi-task
Job requires weekend and evening work
If you have the skills and want to work in an exciting industry, please submit your resume for review to Dan.Murphy@RelayBikeShare.com.

Start Date: Winter 2016

Job Type: Part-time; Offering 10 – 25 hrs a week.

Starting Salary: $10.00 /hour
The position starts at $10/hour. The position pays $12/hour after a three-month probationary period. Opportunities for the Lead System Operators will be available in Spring of 2017 with $15/hour salaries.

December Message From the GM






Many of you may have seen that Relay partnered with our first sponsor; Georgia’s Own Credit Union. Georgia’s Own has a deep history of serving their customers and the Atlanta community for over 82 years. Over the past several years, many financial institutions have received negative press for unethical practices. As the Relay General Manager, I’m very proud that we were able to find a financial sponsor for the bike share that invests in the Atlanta community through their financial commitment to the bike share and by moving their headquarters into the Equitable Building, soon to be Georgia’s Own Building, at 100 Peachtree St. Downtown. The sponsorship money from Georgia’s Own will help cover the costs for the order of the 500 bikes Cyclehop placed back in August. Social Bicycle, the bicycle manufacturer for Cyclehop has told us that the bikes should be completed by the end of January, and that the shipment from China should be expected in February.

The order for 500 bikes can’t come soon enough. I was excited that the bike share was able to expand to 22 stations before the end of the year, but that means the 100 demo bikes are going to be spread pretty thin for awhile. Besides the big news of the 12 stations expansion and the Georgia’s Own sponsorship, I’m also very pleased with the approval of the TSPLOST vote. Some of that tax will go towards purchasing another 500 bikes and another 50 – 70 stations, effectively doubling the bike share system that will be set up next Spring!

During the holidays this year, I’m very thankful for the blessings bestowed upon the bike share outside of sponsorship and expansion. We’ve been able to field a small team of part-time and full-time employees that have been working very hard even though our resources have been stretched thin this year with the demo. I’m also very thankful for the local support of the Atlanta Bicycle Coalition; Relay’s highest days for ridership have all come from Atlanta Streets Alive! events and ABC constantly loops us into conversations across the city that are relevant to transportation, equity, and biking. I’d also like to thank Central Atlanta Progress and Midtown Alliance for giving us so many opportunities this year to show the big blue bikes and to talk about the bike share. Finally, I can’t thank Becky Katz, the Chief Bicycle Officer for the City of Atlanta, enough for all the amazing work she does for the bike share and bicyclists of Atlanta in general.

Happy Holidays,
Dan Murphy
Relay General Manager

Champions Spotlight: I Missed an Atlanta Falcons Game for This


Westside Bike Share Champions From Left to Right Kysha Hehn, Ambar Johnson, and LaMiiko Moore.


Last month we hired 10 Westside Bike Share Champions in a partnership with the City of Atlanta, Atlanta Bicycle Coalition, WeCycle, Urban Perform, Red, Bike & Green Atlanta. Our goal is to build a strong base of bike share users in Atlanta’s westside neighborhoods. Since being hired the Champions have been busy around Atlanta managing community outreach and education about biking and bike share. Out first major event was Atlanta Streets Alive, and we had a blast. This event was the perfect, “Welcome to the Bike Community” for our new Champions. The love was in the air, the weather was perfect, the smiles were bright, and Relay Bikes were everywhere.

LaMiiko Moore, a Bike Share Champions, shares her thoughts about her first Atlanta Streets Alive event. LaMiiko is a great Bike Share Champion because she loves promoting products and services that she enjoys.


Bike Share Champions Left to Right Chris Jones, Timberley Jones Project Supervisor, Kysha Hehn, LaMiiko Moore, & James “Jimmy” Tyler


Full disclosure: I had no expectations for Atlanta Streets Alive. I had never been. To be honest, I didn’t know much about it, so I went in with a “let’s see what this is about, approach.” I was also there to represent Relay Bike Share, and it was on a Sunday, and the Falcons were playing. I even passed all the tailgaters on my way to the event.
I feel it necessary to offer a bit of background information about me. I was chosen as a “Westside Bike Champion,” about a two weeks before by Atlanta Bike Coalition, The City of Atlanta, and Relay Bikeshare, to name a few program partners. It was during our first guided group ride and our first or second day of training that I had been on a bike for the first time since I was maybe ten, or so. I’m now thirty-five. Not to mention, I had never, in my entire life, ridden a bike in the streets! At this point in the story, some might ask, why was she chosen as a “Westside Bike Champion?”

I totally understand the impulse to ask such a question. If I were on the other side of this story, maybe I would ask the same thing. My answer would be, that addressing a challenge sometimes requires multiple perspectives. I believe the selections were made using this approach. Some of my fellow champions ride every day, some commute to work, some do not, some lean solely on their bikes for transportation, some not as much. All of these perspectives are valid, and can all prove useful.

With Atlanta Streets Alive, ABC and their allies created space for cyclists to see each other, not just in passing or at a stop sign! The event felt like we rented Disney World out for a day! We were safe and cared about, and it felt like a community! We were given a free and open space to celebrate commonalities, talk through challenges, hear improvement plans, and just ride! As a new rider, I found this event to be an essential moment in my bike journey, and I especially recommend it for those that are anywhere from bike curious to any level after that! It made missing most of the Falcon’s game worth it.

Relay Bike Share is Expanding

This is big news! The City of Atlanta and Relay Bike Share have been hard at work. We’ll be adding 12 more stations to Midtown and downtown Atlanta by the end of the year.

The new Relay Bike stations will be located at:

  • Piedmont Avenue and Auburn Avenue Station in Downtown Atlanta
  • Marietta Street and Forsyth Street Station in Downtown Atlanta
  • Centennial Olympic Park at Park Avenue Station in Downtown Atlanta
  • Peachtree Center Avenue and International Boulevard Station in Downtown Atlanta
  • Civic Center MARTA Station in Downtown Atlanta
  • North Avenue MARTA Station in Downtown Atlanta
  • Bobby Dobb Station in Midtown Atlanta
  • Tech Square Station in Midtown Atlanta
  • Midtown MARTA Station in Midtown Atlanta
  • 10th Street and Myrtle Street Station in Midtown Atlanta
  • 11th Street and Crescent Avenue Station in Midtown Atlanta
  • Piedmont Park at 14th Street Station in Midtown Atlanta

We used public input to determine the new bike station locations for the next phase.

Becky Katz, Chief Bicycle Officer for the City of Atlanta stated,

“It is our goal to ensure that every community in the City of Atlanta can access this fantastic transportation option and I’m excited to work with the Bike Share Champions and local community members to site stations and remove barriers to using the system.”

We partnered with  the City of Atlanta, Atlanta Bicycle Coalition, WeCycle, Urban Perform, Red, Bike & Green Atlanta to implement the Bike Share Champion program. We hired 10 residents of Westside Atlanta neighborhoods to help with community awareness and outreach. The Bike Share Champions are natural advocates for biking and they will introduce the Relay bike share program to Atlanta’s Westside neighborhoods. By Spring 2017 we hope to have Relay Bike Share stations on the Westside.

We are grateful to all of our partners and pass holders Relay Bike Share would not be rolling into new neighborhoods without your support.

Follow us on social media for more details.

Relay Bike Share Riding Tips






Atlanta is a great place to ride a bike. Whether you’ve been cycling for years or this is your first time on a bike since elementary school, following these steps will make your Relay Bike Share experience even better.

Pre Ride-Check

Before you ride do a pre-ride check. Relay Bike Share crews regularly check each bike to make sure it is ready to ride, but you should always give the bike a look over before taking off. If you find any issues with the bike, please report it broken and select a different bike. You can report the bike broken via your app, the keypad, or on the desktop. You can learn how to report a bike here.

Check the following before you ride:

Seat Height – The Relay Bike seat is easily adjustable. Adjust the seat height and make sure the seat-post is tightened by using the quick-release lever. Raise or lower the seat to your preferred height and re-tighten the clamp. Make sure the clamp is tight so it does not sink. Typically a seat is at the right height when you can almost fully straighten your legs when pedaling.
Relay Bikes have prominent size guides on the seat post so you can easily remember your desired height. The seat and saddle are non-removable, and always faces straight ahead to prevent rotating off-center as you adjust the bike to your height.

Air – Check the tires for air by pressing the tire with your fingers and making sure there is adequate air pressure. Also check the tire visual for any damage.

Brakes – Check the brakes by pressing on the brake levers and making sure the bicycle is held in place when rocking back and forth.

If you find any issues with the bike, please report it broken and select a different bike. You can report the bike broken via your app, the keypad and on the desktop. You can learn how to report a bike here.

Plan your route
Atlanta has plenty of options for riding depending on your comfort level, from trails and paths to bike lanes and shared traffic lanes. Knowing the best route to take ahead of time often makes a bicycle trip easier. You can look up route ideas in several ways:

Use the Social Bicycles app on your smart phone.

Google Maps allows you to select a bicycle as your means of transportation and gives you the best route and elevation.

During your ride

A bicycle is a vehicle, follow and obey all traffic lights and signs.
Every lane is a bike lane, people on bikes may use a whole lane.
Minimize riding on the sidewalk. Always yield to pedestrians.
Always ride in the same direction of traffic.
Watch for open car doors and right turning cars. Avoid the “door zone.” Give clearance to parked cars.
Give extra clearance to buses and trucks. They have large blind spots and may not see you. Watch for buses pulling in and away from the curb.
People under 18 are required to wear one by law.
Ride with a friend, it’s fun and there is safety in numbers.
Ride predictably, don’t weave in and out of traffic ride straight and use hand signals.
Only one person per bike!

Pay Attention and Communicate

Always yield to pedestrians.
Never ride with headphones; it’s important to hear what’s going on around you.
Make eye contact with drivers and pedestrians before passing.
When riding on the Beltline always pass on the left. Use your bell or say “on your left” to let pedestrians and riders know you’re passing.

Ending Your Ride

When returning your Relay Bike to a hub, make sure it is securely locked.The screen will beep red if it is not locked correctly.

You can check the data from your trip in your Social Bicycle app.



Relay Around Town



All this cuteness in one shot. ———————————————————- What do you mean they don't make a doodle size? 🙈😂 • ATL has some fun bikes to rent and ride around the city! They even come with a beagle basket! @exploregeorgia ________________________________________________________ Check out our etsy shop @stellalunacompany 🌙✨ for handmade bandanas, bow ties and NOW COLLARS! Link in our bio! _________________________________________________________ ATL dogs! We've partnered with @citydogmarket to get all our toys and treats! 👌🏼 _________________________________________________________ Have you tried @sojospetfood ? I LOVE their WILD venison freeze dried RAW food 👍🏼x5 __________________________________________________________ #dog #beagle #bluetick #besomedoggy #outdoor_pups #DogsOnAdventures #dogsofinstagram #dailybeaglepictures #thatsdarling #dog #mywilddog #meowvswoof #meowsandwoofs #puppy #cutepetclub #igclub_dogs #buzzfeedanimals #sendadogphoto #dogstagram #dog_features #bestwoof #igcutest_animals #TopDogPhoto #dogsthathike #animalsco #excellent_dogs #beagleloveit #canon #backcountrypaws #bicycle ( #📷 @lunathewonderbeagle via @latermedia )

A photo posted by Relay Bike Share (@relaybikeshare) on